Shipping policy
Your order is prepared with care and then handed over to the carrier. Here are the shipping charges for France and Canada.
Shipping charges
| Shipping method | Rate |
|---|---|
| Standard | €3.50 |
| Standard with tracking number | €7.00 |
| Express with tracking number | €10.99 |
Shipping charges are added to the price of the items after discounts. The shipping method and final amount are confirmed before payment.
Shipping to Canada
La Poste: €4.70 per order. When you choose Canada in the country selector, product prices and shipping charges are converted to Canadian dollars (CAD). The exact amount is shown before payment using Shopify's conversion rate.
Preparation takes 2 to 4 business days, plus shipping time to Canada. For a specific date or a question about shipping, contact me before placing your order.
Preparation and shipping
Preparation usually takes 2 to 4 business days. This does not include shipping time. Choosing express delivery does not shorten preparation time. The shipping estimate depends on the option available at checkout.
Another destination?
Available destinations depend on the address entered at checkout. If your country is not listed, contact me before ordering to check the shipping options.
Tracking or reporting an issue
For shipping methods with tracking, the tracking number is sent after dispatch. If your address is incorrect, your order is delayed or an item arrives damaged, include your order number in the contact form.
Need to request a return?
You can send your request and order reference through the contact form. Specify the items concerned and whether you are exercising your right of withdrawal or reporting an issue with your order.